FAQs
What is the difference between custom and non-custom?
Customized products can be customized according to your needs. We provide more optional functions to meet your diverse needs.
Why are there no prices for customized products?
Customized products vary greatly in categories and functions, and the production cycle varies depending on the needs. Therefore, we cannot give a detailed price. The specific quotation will be given after discussion with us.
How long will it take for me to get my custom product?
This will be determined based on the customization requirements. Generally speaking, the customization cycle is three months to six months. Particularly complex customized products may take longer to produce.
What should I do if I am not satisfied with the product and need to return it?
Non-customized products can generally be returned within 7 days after receipt. Customized products will be checked for normal functionality via video before shipment. Customized products cannot be returned after shipment and can only be returned for repair.
Unable to fill in the address due to regional restrictions when placing the order?
If you encounter address restrictions when placing the order, please fill in the address as follows:
United States
State: Colorado (CO)
City: Denver
Address/Street: 2538 Franklin St
Zip Code: 80205
Place the order and inform customer service (via email, WhatsApp, or WeChat) with your real address and contact information.